Privacy Policy

Effective Date: April 03, 2024
At Original Whole Melt Extracts, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website originalwholemeltextracts.com or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party services)

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage and browsing behavior (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order updates and promotional emails (you can opt-out at any time)

  • Improve website performance and user experience

  • Prevent fraud and ensure compliance with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We only share your data with trusted third parties when necessary to:

  • Process payments (e.g., Stripe, PayPal)

  • Ship and deliver orders

  • Send email communications (e.g., marketing platforms)

  • Comply with legal requirements or respond to lawful requests

All third-party partners are required to protect your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site traffic and performance

  • Provide personalized shopping experiences

You can control or disable cookies through your browser settings.

5. Data Security

We implement security measures to protect your data, including:

  • SSL encryption

  • Secure payment gateways

  • Limited access to personal information

While we strive to protect your data, no system is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your information

  • Opt-out of marketing communications

To exercise your rights, contact us at sales@originalwholemeltextracts.com.

7. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Our website and services are intended for users 18 years and older. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: sales@originalwholemeltextracts.com
📍 Location: Downtown Los Angeles, California, USA

Thanks for trusting Original Whole Melt Extracts. We respect your privacy and are committed to protecting it.